Necklace size: 34-44cm Weight: 38g Shopping worry free Our store defaults to [Huitong]. If you need to send [], please contact customer service to make up the difference. time Our store (for mixed batches) usually ships within 48 hours. In case of special circumstances where the goods are not shipped within 48 hours, we will contact you immediately. If you are unable to contact us immediately, please contact our online customer service on your own. Please refer to the order coordinator of the department for arranging the delivery time and schedule for bulk shipments. emergency In case of peak order placement, our store will ship according to the order placed. In case of special circumstances, shipment may be delayed. Please contact customer service promptly if needed urgently. information After shopping, if you need to return or exchange, please contact customer service first, and then fill out the return or exchange registration card. Please be sure to fill in the complete information carefully (number, Wangwang ID, ordering name, ordering contact phone number). exchange goods → Fill in the return information → Contact customer service to apply for an exchange → Register the exchange [tracking number] in our store → Pay for the additional shipping fee → After receiving the item, our store will exchange it and resend it. return of goods → Fill in the return information → contact the customer service to apply for return → our store agrees to apply → fill in the delivery [Doc No.] → our store confirms that the goods are in good condition after receiving the goods → handle the refund to Alipay (credit card). Return and exchange policy Bear the shipping cost The buyer bears the shipping cost We will bear the first shipping and return shipping costs for accessories with the wrong style, color, size, and quality issues (with a maximum return shipping cost of 10 yuan). For quality issues such as extensive oxidation, diamond dropping, or severe damage to the product, please take photos of the product and send them to our after-sales customer service staff after receiving it. We will verify the situation and send it to you. However, please note that if it is found to be caused by human factors or returned without the consent of our staff, our company will not be responsible for any losses. After purchase: being too big or too small, having color differences due to size mismatch, not affecting wearing, poor material quality, poor workmanship, uncomfortable allergies, differences in details, minor flaws, not looking good in pictures, not wearing well, different from imagined, etc. These are not quality issues. The above issues require returns and exchanges, and the shipping cost will be borne by the customer. Return and exchange requirements Fill in return and exchange information Goods that have been worn, smell of perfume, and are discounted at special prices will not be returned or replaced. The packaging and original accessories must be kept intact and returned unopened. We do not accept any form of collect shipping fee. Please provide the following information to pay inside the package. Due to the easy surface damage caused by transportation, it is difficult to identify. We apologize for any inconvenience caused Number, account login name, contact information, reason for return or exchange, item number, color and quantity of defective goods, goods, item number, color (if not available) of the goods to be exchanged, and detailed address and recipient phone number for return.