prompt Due to the fast styles of our products, please make sure to synchronize the item number when listing them. Please bring the item number to customer service for consultation, order links, and other issues package The products sold in our store are packaged in OPP bags and do not include packaging boxes. If you need a dedicated packaging box, please contact our online customer service for consultation. Customer service working hours: 9:00-12:00/13:30-18:00. Normal holidays and weekends are off. Shipping: Our company defaults to Yunda for shipping. If you have any special requirements, please contact our online customer service in a timely manner return goods: Within 3 days of receiving the goods, if there are any quality problems with the product itself, such as deformation, discoloration, etc., our company will replace or resend the goods, and the round-trip shipping costs will be borne by our company. Produced by product quality: 1. Due to the handmade craftsmanship of the jewelry, there may be some production marks, small dirt, friction and other minor issues that do not belong to quality issues. If you mind, please place your order with caution. 2. Color retention period: Electroplated products have a certain color retention period, and fading is a natural aging phenomenon of the product's electroplated layer. Generally, normal maintenance can maintain the color for about six months to - years 3. The pictures are all accurate. Due to lighting and display issues, there may be color differences between the actual product and the pictures. Please understand and be cautious when placing an order if you mind. We can accept various materials and styles of jewelry such as pure silver, copper, alloy, etc. Customization is welcome. You only need to provide product samples or clear pictures of product details, as well as relevant size and material requirements, to proceed with customization.